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As long as you own the vehicle. Not transferable. Our services are intended to repair visible dents and dinks. We do not guarantee a flawless finish, as some repairs may result in slight differences in texture, color, or alignment, which could be noticeable under certain lighting conditions or angles. We are not liable for any pre-existing damages or imperfections that are not part of the current repair scope. This coverage does not include hail damage.
Our lifetime wheel repair covers defects related to the repair itself, including workmanship or material failure. The repair process addresses visible cosmetic damages (such as scratches, dents, and curb rash) and functional issues (such as minor cracks or bends). The lifetime warranty does not cover structural failures resulting from misuse, accidents, or other external factors.
Lifetime Loaner Vehicle Program Disclaimer
By participating in our Lifetime Loaner Vehicle Program, you acknowledge and agree to the following terms and conditions:
Eligibility and Availability: The lifetime loaner vehicle program is available only to customers who meet the eligibility requirements, which may include a history of service or repairs with Jim Norton Chevy. Loaner vehicles are subject to availability and are provided at the sole discretion of Jim Norton Chevy.
Loaner Vehicle Use: Loaner vehicles are provided for temporary use while your own vehicle is being serviced or repaired. The loaner vehicle is to be used for personal transportation only, and may not be used for commercial purposes, towing, racing, or any other activity that may cause damage or exceed the manufacturer's recommended usage.
Condition of Loaner Vehicle: Loaner vehicles will be provided in a safe, operational condition; however, Jim Norton Chevy makes no guarantees regarding the condition or performance of the vehicle beyond standard maintenance. The customer is responsible for the care and proper handling of the loaner vehicle during the period of use.
Insurance and Liability: The customer is responsible for providing proof of valid driver's license and automobile insurance coverage. By accepting the loaner vehicle, the customer agrees to indemnify and hold harmless Jim Norton Chevy from any and all claims, damages, or liabilities resulting from accidents, injuries, or damages caused during the use of the loaner vehicle.
Damage or Loss: The customer is responsible for any damage to the loaner vehicle during the term of use, including but not limited to accidents, vandalism, theft, or damage caused by negligent use. In the event of damage or loss, the customer agrees to pay for any necessary repairs or the replacement value of the vehicle.
Maintenance and Fuel: The customer is responsible for the cost of fuel and any incidental maintenance (such as tire pressure checks or fluid levels) while the loaner vehicle is in their possession. Customers should return the vehicle with the same level of fuel as when it was initially provided.
Return of Loaner Vehicle: The loaner vehicle must be returned to Jim Norton Chevy in the same condition as it was provided, normal wear and tear excepted, by the agreed-upon return date. Failure to return the loaner vehicle on time or in good condition may result in charges for additional rental days, repairs, or replacement.
Duration of Loaner Vehicle Usage: Loaner vehicles are typically provided for a limited duration, which will be specified at the time of the loan. Jim Norton Chevy
reserves the right to revoke loaner vehicle privileges at any time, with or without cause, and may discontinue the loaner vehicle program without prior notice.
No Transfer of Loaner Vehicle: The loaner vehicle is for the exclusive use of the customer who requested the service. It may not be transferred or lent to any third parties.
Limitation of Liability: Jim Norton Chevy is not liable for any personal injury, property damage, loss of income, or any other indirect or consequential damages arising from the use of the loaner vehicle, except where prohibited by law.
Modification and Termination: Jim Norton Chevy reserves the right to modify, suspend, or terminate the loaner vehicle program at any time, without prior notice, and to establish new terms and conditions for participation.
By accepting a loaner vehicle, you confirm that you have read, understood, and agree to the terms of this Lifetime Loaner Vehicle Program Disclaimer.
By utilizing our 2-Year Roadside Assistance Program, you acknowledge and agree to the following terms and conditions:
Eligibility: The 2-Year Roadside Assistance Program is available only to customers who meet the eligibility requirements, which may include the purchase of a specific service, warranty, or vehicle from Jim Norton Chevy. The program is valid for two (2) years from the date of activation and is non-transferable.
Coverage Area: Roadside assistance is provided within a specified geographic area. Services outside of the coverage area may be subject to additional charges. Jim Norton Chevy will provide assistance within the limits of the contracted service network.
Included Services: The program includes the following services:
Towing (to the nearest service center or location within a certain radius)
Tire changes (with a spare tire)
Fuel delivery (up to a specified amount)
Battery jump-starts
Lock-out assistance (if keys are locked inside the vehicle)
Minor mechanical repairs to enable the vehicle to be driven to a service location (if applicable)
Excluded Services: The following are not covered by the 2-Year Roadside Assistance Program:
Services resulting from negligence, misuse, or failure to maintain the vehicle properly.
Any repairs or services that are beyond the scope of basic roadside assistance, such as engine, transmission, or major electrical repairs.
Towing or services for vehicles involved in illegal activities or not registered with valid documentation.
Service limited: The number of roadside assistance calls may be limited to a specific number of requests per year (e.g., up to 4 calls per year) or for a specified total
dollar amount in service costs. If the limit is reached, the customer will be responsible for any additional charges.
Customer Responsibility: The customer must ensure that the vehicle is accessible and ready for assistance. In the event of a roadside assistance request, customers must provide accurate information about their vehicle's condition and location. If access to the vehicle is blocked or unsafe, Jim Norton Chevy may not be able to provide assistance.
Response Time and Service Availability: Roadside assistance services are provided based on availability and location. While we strive to provide prompt service, response times may vary due to traffic, weather, or other unforeseen factors. Jim Norton Chevy is not liable for any delays or inconvenience caused by external circumstances. Limitations of Liability: While we take every reasonable precaution to provide safe and effective roadside assistance, Jim Norton Chevy is not responsible for any damages or loss resulting from the service, including any
indirect, incidental, or consequential damages. Customers must ensure that their vehicle is insured and that all safety regulations are adhered to.
Non-Transferability: The 2-Year Roadside Assistance Program is tied to the original customer and vehicle and is not transferable to other individuals or vehicles.
Modification and Termination: Jim Norton Chevy reserves the right to modify or cancel the 2-Year Roadside Assistance Program at any time without prior notice. Changes may include altering coverage, service providers, or conditions of eligibility. In the event of termination, customers may be refunded for unused portions of the program, subject to Jim Norton Chevy's policies.
Additional Costs: Any charges beyond the scope of the covered services (e.g., extra towing, additional labor, repairs, or services outside the plan's coverage limits) will be the responsibility of the customer and must be paid directly to the service provider.
By enrolling in or using the 2-Year Roadside Assistance Program, you confirm that you have read, understood, and agree to these terms and conditions.
WARRANTY IS LIMITED NON FACTORY SERVICE CONTRACT AND SERVICE MUST BE PERFORMED AT JIM NORTON CHEVY. MUST BE ORIGINAL OWNER OF CHEVY, NOT TRANSFERABLE. Since Jim Norton Chevy is assuming the risk associated with a LIFETIME limited warranty, several limitations, restrictions, and maintenance requirements must apply to keep the warranty valid for as long as you own the vehicle. This does not replace your factory warranty, and is provided by Jim Norton Chevy. See dealer for complete terms and locations for service.
Lifetime anytime check up
As long as you own the vehicle. Not transferable. Check up must be performed at Jim Norton Chevy. 2 per year.
